Why are my AirPods not working on FaceTime?

FaceTime is Apple’s exclusive audio and video chat application. It allows you to connect with your close friends and enjoy gossiping or sharing information. Why Are My Airpods Not Working on Facetime phone conversations but do operate properly with other apps, this is a new ballgame. When you are unable to answer calls, this can be a very frustrating situation. In this post, we’ll go through the possible causes for why your AirPods aren’t functioning properly for phone conversations as well as the solutions to these problems. Make sure that your AirPods are fully charged or that they have enough juice before moving forward. 

In addition, it is highly recommended that you get in touch with someone different from your list of contacts. The person being called may be the source of the problem if the AirPods do not create sound while the contact is being called. There could be issues with the network that are preventing you from hearing anything, or the person’s microphone could be malfunctioning. You should try the troubleshooting techniques indicated below if your AirPods do not work for any phone calls, regardless of the person you are speaking with on the other end of the line.

Check the Call Audio Output Preferences

The first solution to Why Are My Airpods Not Working on Facetime? the call audio does not always be routed to the AirPods automatically. This is something that we have noticed. Check to see that the AirPods are selected as the audio output device on your iPhone if you are having trouble using the AirPods for phone calls on your smartphone.

  • Navigate to the screen that displays incoming calls and tap the icon that looks like a speaker.
  • Choose your AirPods from the list of audio devices that are compatible with them.
  • If your AirPods do not show up on the list of audio devices, then it is most likely that they are not connected to your phone in any way. Long-pressing the Bluetooth icon in the Control Center of your iPhone will allow you to determine whether or not the AirPods are linked to your device. If your AirPods are connected to your iPhone, they will show up underneath the icon that represents Bluetooth.

Alternatively, you might go to the Bluetooth Settings menu on your iPhone and check to see if the AirPods are recognized as being connected.

Check the Volume of AirPods

It’s also possible that the volume on your AirPods is turned down or muted, which would result in no sound being produced throughout the call. If you are using AirPods and have chosen them as your preferred audio device on the call screen, but you are still unable to hear the other person speaking, we suggest that you check the volume on your AirPods. To adjust the volume of your AirPods, you can check the volume on your iPhone by tapping either of the volume keys.

You can check the volume level of your AirPods by looking at the indicator that appears in the top-left corner of the screen. To increase the volume of your AirPods, you can do so by tapping the volume-up button on your screen. Check to see if you can make phone calls after that.

Re-activating the phone’s Bluetooth

You may re-establish the connection between your iPhone and the AirPods by turning off the Bluetooth on your iPhone and then turning it back on again. Before you do that, remove the AirPods from your ears and place them in the case provided for charging them. Now, remove them from your ears, re-insert the AirPods into your ears, and give the phone call another shot.

Reset the Network configuration 

Resetting the network settings on your iPhone, as has been recommended for other iPhone users who have experienced problems of a similar nature, may help fix the issue. I am aware of the fact that this seems out of place, yet it has been successful. This will reset all of the wireless network settings to their factory defaults and fix any Bluetooth-related issues that were causing the AirPods to malfunction when the user was on the phone.

How to Configure the Network settings? 

If you want to refresh the Bluetooth configurations on your iPhone, you may do so by navigating to Settings > General > Reset > Reset Network Settings. It is important to note that as a direct consequence of this action, all other network-related settings, including Wi-Fi, VPN, and so on, will also be restored to their factory defaults. Find out more information about the effects of resetting the network settings (on iOS and Android).

Turn off the “Automatic Ear Detection” Feature

You also have the option of turning off the Automatic Ear Detection feature on the device. You can find the function on your Airpods directly above the settings for the microphone. The feature is activated by default, but you have the option to deactivate it in case it disrupts the quality of the voice or video call you are now on.

Check out the Apps using Bluetooth

There is a possibility that using the AirPods for particular activities will present you with challenges if many apps on your iPhone are simultaneously accessing the Bluetooth functionality. We learned through a discussion that took place in the Apple Community that several iOS customers had been successful in resolving the problem of their AirPods not functioning properly for phone conversations by limiting Bluetooth access for a specific application known as the Tile app. 

If you have the app installed on your iPhone, you can try turning off its Bluetooth access by going to Settings > Bluetooth. Go to Settings > Privacy > Bluetooth on your iPhone to see which apps are making use of the Bluetooth functionality. Check to see if you can use the AirPods to make calls after you have temporarily disabled Bluetooth access for the applications on the list.

Modifying the Preferences for the Microphone

The following technique that you can experiment with is modifying the settings for the microphone on your Airpods. After selecting your AirPods from the MY DEVICES list, you will be taken to a screen where you can adjust the microphone settings. When you go into the settings for the microphone, you will be presented with three options. These options are Automatically Switch Airpods, Always Left AirPods, and Always Right AirPods. The first option is the one that is selected automatically by your phone. If you’re having issues with your AirPods not functioning properly on FaceTime, you can try switching the microphone to either of your left or right AirPods and seeing if it fixes the problem.

iOS System Update

Inconsistent behavior with your AirPods’ connectivity and functionality can be traced back to your iPhone running an out-of-date or beta version or build of iOS. If the operating system on your iPhone isn’t up to date, the most recent version of iOS should be installed on your device as soon as you can. If you run into problems when using the beta releases, you might want to consider making a full backup of your iPhone and installing a more stable version of iOS.

Rebooting the Device/Phone

Sometimes the most unorthodox approach is the best one to take to resolve several problems involving mobile phones. No one knows how they function, yet they do in some mysterious way. One of those unorthodox solutions that have proven to be effective in resolving issues on mobile phones is to just restart the device in question.

Calls using AirPods Problems on other Applications

When using AirPods with third-party audio and video calling applications on your iPhone (such as Zoom, Skype, or Google Meet), you may have some call-related issues. This tutorial contains suggestions that can help you resolve these issues. Always make sure that these applications have your AirPods set as the default audio device before using them.

Reset AirPods to factory settings

If you haven’t been able to resolve the issue at this point, the issue is most likely caused by the AirPods themselves and not by your iPhone. Because you can’t modify individual settings on AirPods as you can on an iPhone, the only option to get rid of problems is to complete a factory reset. This is nearly identical to the option to reset the factory settings seen on every mobile device. Following are the steps you need to take to reset your AirPods to factory default settings:

  • Replace both AirPods with their respective cases after use.
  • Press and maintain pressure on the setup button located on the rear of the charging case for at least fifteen seconds while the case is open.
  • Your AirPods case’s light should cycle between an amber green and a white glow at regular intervals. Once it begins flashing red or white, this indicates that your AirPods have been correctly reset.

Frequently Asked Questions

What’s wrong with my AirPods that they won’t let me reset them?

You are unable to reset your AirPods because either the charging case was compromised in some way or you failed to remove them from your phone before attempting to reset them. If none of these apply to you, consider cleaning the connectors on the charging case; if there is dust on them, it may prevent the device from being reset.

Why it is that nobody can hear me when I’m using my AirPods?

No one will be able to hear you on your AirPods since there is likely dirt covering the microphone, which makes your voice seem muddled to the person on the other end of the conversation. In addition, if the microphone prompts you to pick between Right and Left, the best option is to leave it set to Automatic.


In this article, we have provided you with an explanation to help you determine if there is a problem with the W1 chip, or if the issue is specific to you. One of these reasons applies to you Why Are My Airpods Not Working on Facetime? It’s important that you understand the reason behind your problem so that you can either resolve it or find a workaround.

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